Providing personal data by you is always voluntary, but necessary to create an account on the site, place an order, sign up for the newsletter, contact us, withdraw from the contract or file a complaint.
We guarantee the confidentiality of all personal data provided to us. All are collected and protected with due diligence. We do not sell entrusted personal data to any external entities.
In connection with the processing of your personal data by us, you have the following rights:
1. The right to request access to their personal data, rectification, deletion or limitation of processing,
2. The right to object to the processing,
3. The right to transfer data,
4. The right to withdraw consent to the processing of personal data for a specific purpose, if you have previously given such consent,
5. The right to lodge a complaint to the supervisory body in relation to the processing of personal data by us.
The above rights can be exercised in accordance with the rules described in art. 16 - 21 RODO, contacting us or using forms available on the store's website. We may refuse you to exercise certain rights from those indicated above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data contained in your order until the expiry of the period of limitation of claims for the contract concluded through the store.
User's account. By creating a user account in the store, you must provide your basic data, such as e-mail address, first and last name, mailing details, telephone number and password.
You can modify your data assigned to your account at any time using the options available after logging in to your account.
The legal basis for the processing of your personal data contained in the user's account is the performance of a contract for keeping an account in the store, which you enter with the administrator based on the Regulations of the store.
Your personal data contained in your account is processed for the duration of your account, i.e. for the duration of the account agreement in the store referred to above. You can decide to delete your account at any time, which will also result in the removal of your personal data from the database. Remember, however, that deleting an account does not result in the removal of data about orders placed via the store.
Order. When placing an order through the store, you must provide your personal information necessary to complete the order, such as your name, email address, telephone number and address for the delivery of the order.
The legal basis for the processing of your personal data contained in the order is the performance of the sales contract, which you include based on the regulations of the store.
The data provided in the order form will be stored in the store's database and will be stored in it until the claims for the sale contract concluded via the store are time-barred. Each order is recorded as a separate item in the database. In addition to personal data, order details such as the date of order, subject and value of the order, chosen method of delivery and payment are also recorded.
Invoices. If, in connection with the order placed, we issue an invoice to you, we process your personal data to the extent necessary to issue an invoice. The legal basis for the processing of your data in this case is the fulfillment of the legal obligation to issue an invoice. In addition, all issued invoices are included in the accounting documentation, and as a result your data will naturally be processed as part of this documentation for the period required by law.
Returns and complaints. If you withdraw from the contract concluded through the store or file a complaint about purchased products, you provide us with the data contained in the withdrawal form or in the complaint form, and we process this data to implement the procedure of withdrawal from the contract or complaint procedure.
The legal basis for the processing of your data is in this case, the fulfillment of our legal obligations related to the procedure of withdrawal from the contract or complaint procedure.
Forms of withdrawal from the contract and complaint forms are archived by us. The fact of withdrawal from the contract or lodging a complaint is also recorded in the shop system.
Newsletter. Through the store you can subscribe to the newsletter containing information about new products, promotions, products and services related to the store. In order to send a newsletter, your personal data is processed (email address and related)
The legal basis for the processing of your personal data in the case of the newsletter is your consent. You can withdraw your consent at any time by giving up receiving the newsletter.
The data is processed for the duration of the newsletter, unless you opt out of receiving the newsletter, which will delete the data from the database.
E-mail contact. By contacting us via e-mail, you naturally provide us with your e-mail address and other data as the sender of the message.
The legal basis for the processing of personal data in this case is your consent resulting from initiating contact with us.
Your personal data provided to us as part of an e-mail contact is processed only to service your inquiry. The content of the correspondence may be archived.
Cookies files and other tracking technologies
Cookies are small text information stored on your device that can be read by our teleinformation system.
The cookies we use allow us:
ensure the proper functioning of the store you expect,
remember to log in to your account every time you visit the store,
remember your settings during and between visits to the store,
improve the speed and security of using the store,
allow you to share content on social networks,
allow you to play content from external websites,
improve the features available to you in the store,
use marketing tools.
Own cookies. Cookies can be divided into own and from third parties. As for own cookies, we use them for the proper operation of the store, and in particular for the following purposes:
proper operation of the basket and the order process,
determining if you are logged in or not,
remembering your login,
recording the acceptance of the regulations and marketing consent.
Third party cookies. Our store, like most of today's websites, uses functions provided by external websites, such as Facebook, YouTube, Tweeter and Google+, Instagram.
Playing YouTube videos embedded in YouTube's embedded website is linked to the acceptance of YouTube cookies.
Using a widget that allows you to share content on social networks, connects to the acceptance of Facebook cookies and other social networking sites.
Third party cookies are also used as part of remarketing and as part of the statistical activities mentioned below.
Additional tracking tools. The store's engine has a plug-in that allows you to be seen as a user visiting the store and to save the history of recently visited items.
Using the store involves sending queries to the server on which the store is stored. Each query addressed to the server is saved in the server logs.
Logs include Your IP address, server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server.
The data stored in the server logs are not associated with specific people using the website and are not used by us to identify you.
The server logs are only auxiliary material used to administer the site and their content is not disclosed to anyone except those authorized to administer the server.